Just click the "Sign Up" button on the homepage and fill in your details. The process takes less than 5 minutes!
I registered last week. Very straightforward process. Just prepare a valid ID for verification.
Make sure to use a working email address and mobile number. They'll send verification codes there.
Their customer service helped me complete my registration. Just message them if you have issues.
They accept most major credit cards, debit cards, and several e-wallets like GCash and PayMaya.
I use GCash for my transactions. It's instant and there are no extra fees.
Bank transfers are also available, but they take 1-2 days to process.
They added Coins.ph as a payment option last month. Very convenient for crypto users.
I wish they had PayPal. But GCash works fine for me too.
Metro Manila deliveries usually take 1-2 business days. Provincial areas take 3-5 days.
My order in Cebu arrived in 3 days. Pretty fast considering the distance.
They offer express delivery for an extra fee. Got my order in Metro Manila in just 4 hours!
Deliveries to Mindanao took exactly 5 days for me. They provide tracking so you can monitor.
You can return items within 7 days of delivery. Just make sure they're unused and in original packaging.
They processed my return in 3 days. Got my refund back to my original payment method.
I exchanged for a different size. They cover the shipping fee for the first exchange.
Make sure to take photos of the product before returning it. This helps with the process.
They provide a return shipping label. Just print it out and drop the package at any courier branch.
Yes! They have 24/7 live chat support. I got my issue resolved in less than 10 minutes.
Their customer service is amazing. You can also call them during business hours or email anytime.
They also have a comprehensive FAQ section and video tutorials for common issues.